No insight into communication
Different departments in your company use their own tools and systems. This raises the problem that teams often work at cross purposes. There is no insight into communication with customers and keeping each other informed of developments becomes difficult. How can you make sure that the teams within your company are on the same page?
The solution to your challenge
Keeping everyone informed about everything
Communication with customers can be found in HubSpot in real-time
Improved collaboration within teams
Collaboration between teams within your company is absolutely crucial. Marketing and sales teams, for example, often need to work closely together to bring in leads. Wouldn’t it be great if you had a clear picture of what has been discussed with potential customers? Real-time overviews of customer communications and being able to keep each other up to date creates efficiency and reduces friction in the team. If you know what has been discussed with customers, you can also make sure that customers don’t have to repeat things all the time.
How do you reach your goal?
HubSpot implementation
Use HubSpot implementation to set up your portal from the outset, based on your processes.
HubSpot Training
Train your employees in using HubSpot to make sure that everyone is on the same page.
Portal optimisation
During optimisation, we make sure your portal is set up to make the data visible to everyone in the right way.
HubSpot tools
Logging activities
E-mail connection
Download the HubSpot Sales extension to have your e-mails automatically logged in HubSpot.
Setting up user rights
Get the most from permission settings and give everyone a clear understanding of the right tools in HubSpot.
Playbooks
Set up a uniform way of approaching customers
Conversation inbox
Create a connection between HubSpot and your shared team inbox
Reporting
User activity report
Our crew are at your service
The right crew member for your issue
CC.Talent
From CodingChiefs to CC.Talent: A Rebranding Journey
Do you want to know more about the possibilities?
Book a call with one of our specialists!