Insufficient intelligence about the customer journey
Understanding exactly what happens during the customer journey is quite a challenge. You are unsure what steps prospective customers take before they become customers or what they do afterwards. Needless to say, you want to know how your customers came to your company. At the same time, you also need to know where customers might drop out and which types of communication actually work.
The solution to your challenge
Awareness of the customer journey
Data at a central point
Contact and sales funnel overview
Creating a more in-depth view of your efforts lets you use this information to optimise your process further, so you can achieve the best results.
Fortunately, HubSpot can assist with a variety of instruments that help you gain that knowledge. You can accurately track and understand the customer journey thanks to advanced analytics and reporting. This will put you in a better position to respond to your customers’ needs and develop effective marketing strategies.
How do you reach your goal?
Portal cleaning
Keep your portal tidy, so that the right data ends up in your reports.
HubSpot Onboarding
Set up HubSpot based on your processes and create insight into everything in one place.
Reporting
Gather data from different systems in HubSpot and segment where needed.
HubSpot tools
E-mail marketing
Are your customers interested in your marketing e-mails?
Sequences
Find out whether your existing and potential customers want to receive your e-mails.
Forms
Understanding what interests your customers.
HubSpot Analytics
Awareness of the customer journey.
Campagnes
A single overview of your entire campaign and the tools used.
Reporting
Reporting on all activities on a dashboard.
Our crew are at your service
The right crew member for your issue
CC.Talent
From CodingChiefs to CC.Talent: A Rebranding Journey
To learn more about the possibilities
Book a call with one of our specialists!